– Joule Africa Ltd ("We") are committed to protecting and respecting your privacy.
– This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
– Our personal information handling policy and procedures have been developed in line with the requirements of the 1995 European Union Data Protection Directive (Directive 95/46/EC) and the General Data Protection Regulation (in force from 25 May 2018) and applicable national law.
– Our nominated representative for the purposes of the legislation is Joule Advisors Limited of 5th Floor West, Cottons Centre, Tooley Street, London, SE1 2QN.
– We may collect and process the following data about you:
– Information that you provide by filling in forms on our site www.jouleafrica.com ("our Site"). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
– If you contact us, we may keep a record of that correspondence.
– Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
– We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
– Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
– A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
– Our website uses two cookies. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them below:
– Cookie: [PHPSESSID], Google Analytics, __utmb, __utmc, utma, utmz, utmv, utmx.
– Purpose: To detect login state of user. If a user logs in then PHPSESSID is set. Examples of purposes for which a cookie may be used; to allow you to use our site in a way that makes your browsing experience more convenient; if you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim; estimate our audience size and usage pattern.
– More information: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
– You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
– Except for essential cookies, all cookies will expire after you end the browser session, ie close the browser.
– Please note cookie expiration is variable with Google Analytics – see: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies#cookiesSet
– The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
– All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
– Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
– We use information held about you in the following ways:
– To ensure that content from our site is presented in the most effective manner for you and for your computer.
– To provide you with information which we feel may interest you, where you have consented to be contacted for such purposes.
– To allow you to participate in interactive features of our service, when you choose to do so.
– To notify you about changes to our service.
– With your consent where required, to send you direct marketing in relation to our company activities.
– We may also send you electronic direct communication which will only be sent where you have given your express consent to receive it, or (where this is allowed) you have been given an opportunity to opt-out. You will continue to be able to opt-out of this communication at any time by following the instructions.
– We will never pass on your details on to a third party for marketing purposes.
– We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
– We may disclose your personal information to third parties:
– In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
– If Joule Africa Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its investors and shareholders will be one of the transferred assets.
– If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Joule Africa Ltd, our investors, or others.
– We will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information by law or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
– We will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information by law or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
– You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting us at contact@jouleafrica.com.
– Where you have consented to us using your personal data, you can withdraw that consent at any time.
– If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.
– You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you.
– Where you have provided your data to us and it is processed by automated means, you may be able to request that we provide it to you in a structured, machine readable format.
– If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data (a) by withdrawing your consent for us to use it; (b) if it is no longer necessary for us to use your personal data; (c) if you object to the use of your personal data and we don't have a good reason to continue to use it; or (d) if we haven't handled your personal data in accordance with our obligations.
– Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
– The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
– Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
– Should you have any queries, comments and requests regarding this privacy policy, about our processing of your personal data or which to exercise your rights you may do so by contacting our Communications team at contact@jouleafrica.com or writing to: Joule Africa Limited, 5th Floor West, Cottons Centre, 47-49 Tooley Street, London, SE1 2QN